Overview

The Insight application brings together our expertise in data sharing, data visualisation and predictive analytics (and business domain expertise). It is being used by over 70 Councils across the UK and is delivered as a fully hosted secure cloud based application.

Facilitating cross agency data sharing
All data flows are supported through detailed, tier 3 data sharing protocols, which provide overall control over what data is matched, used for modelling, with whom data can be shared and under what circumstances it can be shared.

Data flows into Insight can occur in a number of ways; through source system data extracts, real time transactions from source system or via controlled workflows between partner agencies (for example between GPs and Councils).

Supporting front line teams
Insight generated intelligence can be accessed by clients through a secure web application or embedded directly into existing operational systems.

Supporting strategic commissioning decisions
In addition to pushing advanced analytics to front line teams, Insight also provides advanced risk based modelling techniques to strategic commissioning decisions.

Growing customer base
Insight is being used by over 70 councils across the UK in support of a number of business challenge, including, early help targeting, troubled families and fraud and error.

Case study

Xantura have been working closely with four councils to build a statistical model that identifies families at increased risk of ending up in statutory children’s social care. The model predicts the likely risk of this occurring in the next year so that teams can target Early Help Services.

Development of the model has taken just over twelve months and has involved:

  • Information Governance
  • Data extraction
  • Modelling
  • Implementation and application

Significant effort has been expended in develop a robust Information Governance framework that has been led by Information Governance Officers and the Legal teams of the four pilot Councils. This including ethical considerations and engagement with family focus groups. Alongside this, we have consulted with the Information Commissioners Office (ICO) to ensure that the project has been implemented to the highest standards of compliance.

The pilot Councils have worked with Xantura to shape the specifications for 47 extracts of data from multi agency sources relevant to the predictive model. The data extracts have been grouped and prioritised and collection of the data is in progress for 25 of these with plans to expand the reach of the data with every refresh. Historic data was collected for the modelling process, going back to 2013 and totalling 2.5 million records.

Using these records, our statisticians have used a variety of advanced analytic modelling techniques to identify the statistically relevant factors that predict escalation of need.

Our four pilot authorities have guided this innovative work and are now supporting detailed implementation design work so that the model can applied to; identify families at risk, systematically review and support step up and step down of families into appropriate levels of service.

Over the coming weeks, we will be entering a new phase of work to embed the model in front door processes and the MASH and to start to capture detail around how the model is changing the way that decisions are made by front line workers.